A clear first step towards tailored support.

Before you refer

Please provide only information needed for us to understand the request. Confirm that the participant—or their authorised representative—has consented to the referral.

Helpful information

• Participant name, age and preferred contact method
• Suburb, state and requested start date
• Requested service, days and approximate hours
• Relevant communication, accessibility and worker preferences
• Funding management and coordinator details, if applicable
• Any immediate risks that affect safe service delivery

Please do not send sensitive reports by ordinary email unless you are satisfied the method is appropriate. We can discuss a suitable way to provide supporting documents.